PRIVACY POLICY – NOVA LUX JEWELRY
Effective Date: January 6, 2026
Last Updated: January 6, 2026
1. Introduction and Scope
This Privacy Policy explains how Andy Jewelry collects, uses, discloses, and protects your personal information when you visit our website, place an order, or interact with us through digital channels including email, WhatsApp, and social media. This policy applies to all users of our website and customers who interact with our brand online or offline.
2. Business Information
Andy Jewelry operates from Miami, Florida, United States. Our business address is 318 Florida Blvd, Miami, FL 33144, United States. You can contact us at novaluxjewelrywebsite@gmail.com or by phone at +1 (346) 333-9011.
3. Personal Information We Collect
We collect personal information that you voluntarily provide to us when placing an order, contacting us, or interacting with our services. This may include your full name, email address, phone number, shipping and billing address, purchase details, order history, and messages sent through contact forms, email, WhatsApp, or social platforms.
Payment information is processed securely through third-party payment providers. We do not store complete credit or debit card numbers on our servers.
We also automatically collect certain information when you browse our website. This may include your IP address, device type, browser, pages visited, interactions with the site, cookies, tracking technologies, advertising identifiers, and conversion-related data.
Additionally, we may collect information related to customer support interactions, including inquiries, returns, warranties, and communication history.
4. How We Use Your Information
We use personal information to process and fulfill orders, manage payments, shipping, returns, and warranties, provide customer support, communicate with you regarding your purchases, improve website functionality and user experience, prevent fraud and unauthorized activity, comply with legal obligations, and conduct marketing and promotional activities where permitted, including WhatsApp marketing.
5. Cookies, Tracking Technologies, and Advertising
Our website uses cookies, pixels, and similar tracking technologies to operate effectively and improve marketing performance. This includes the use of Meta Pixel for Facebook and Instagram advertising, TikTok Pixel, Google Analytics, and Google Ads.
These tools allow us to analyze traffic and performance, track conversions, measure advertising effectiveness, and deliver personalized or interest-based advertising. You can manage or disable cookies through your browser settings. Where applicable, you may opt out of certain targeted advertising practices as permitted by law.
6. WhatsApp and Direct Messaging Marketing
If you contact us or choose to receive communications via WhatsApp, we may use your phone number to provide order updates, respond to inquiries, and send promotional or marketing messages. You may opt out of WhatsApp marketing at any time by replying “STOP” or contacting us directly.
7. Sharing of Personal Information
We may share personal information with trusted third parties solely to operate our business and provide services. This includes Shopify as our ecommerce platform, payment processors, shipping and logistics providers, marketing and analytics partners, and customer communication tools.
We may also disclose information if required by law, legal process, or to protect our rights, customers, and business. We do not sell personal information in the traditional sense, although certain advertising practices may be considered sharing under some U.S. state privacy laws.
8. International Data Transfers
If you access our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We take reasonable measures to protect personal information during international transfers.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, maintain business and financial records, comply with legal and tax obligations, prevent fraud, resolve disputes, and enforce agreements. When data is no longer required, it is securely deleted or anonymized.
10. Data Security
We implement reasonable administrative, technical, and organizational measures to protect personal information. However, no system or transmission method is completely secure, and we cannot guarantee absolute security.
11. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If such information is identified, it will be removed promptly.
12. Your Privacy Rights
Depending on your location, you may have the right to access your personal information, request correction or deletion, obtain a copy of your data, or opt out of certain targeted advertising practices where applicable.
To exercise these rights, please contact us at novaluxjewelrywebsite@gmail.com with the subject line “Privacy Request.” We may request reasonable verification of your identity to protect your information.
13. Data Breach Notification
In the event of a data security incident involving personal information, we will evaluate the situation and take appropriate action in compliance with applicable laws. Florida law includes specific requirements regarding notification timelines and, in some cases, notification to authorities when certain thresholds are met.
14. Marketing Communications
You may unsubscribe from promotional emails at any time using the unsubscribe link included in the message. Transactional communications related to your orders and services may continue, as they are necessary to fulfill purchases and provide support.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements. Any updates will be posted on this page with the revised effective date.
16. Contact Information
If you have questions about this Privacy Policy or our privacy practices, you may contact us at any time.
Andy Jewelry
Email: novaluxjewelrywebsite@gmail.com
Address: 318 Florida Blvd, Miami, FL 33144, United States
Phone: +1 (346) 333-9011